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Operations

Task Management for Daily Operations

Keep your team on track with a clear taskboard. Create tasks, assign them to staff, set priorities and due dates, and update each task's status as the work gets done.

Organised by status
Assign to staff
Priority levels
Due dates
Taskboard — CBD Cafe
Overdue1
Deep clean coffee machine
James T.Urgent
Open2
Restock napkins
Emma W.Medium
Fix wobbly table #4
Liam C.Low
In Progress1
Order new aprons
Sarah M.High
Completed1
Update WiFi password sign
Emma W.Low
5 tasks · 1 overdue · 2 open+ New task
How to

Managing tasks with the Taskboard

Follow these steps to create, assign, and track tasks across your team.

1

View the Taskboard

Navigate to the Taskboard from your dashboard. Tasks are grouped into sections by status — Overdue, Open, In Progress, and Completed — so anything that's slipped past its due date stands out straight away. Each card shows the task name, assignee, and priority level at a glance.

Taskboard overview
Overdue
Open
In Progress
Completed
Tap a task to update its status
2

Create a one-off task

Click the '+ New task' button to create a task. Give it a clear name, an optional description, and choose whether it's a one-off job or a recurring item. One-off tasks are perfect for ad-hoc jobs like 'Fix the leaking tap' or 'Restock serviettes'.

New task form
New task
Task name
Restock napkins at front counter
Description
Check storeroom for backup stock. Refill all dispensers.
Create task
Cancel
3

Assign to staff or roles

Assign each task to a specific team member or to an entire role (e.g. all Baristas). When assigned, staff receive a notification and the task appears in their personal task list. Role-based assignments let the first available person pick it up.

Assign task
Assign to
JT
James T.
Barista
EW
Emma W.
Waitstaff
AB
All Baristas
Role
4

Set due dates and priorities

Give each task a due date and a priority level — Low, Medium, High, or Urgent. Priorities are colour-coded so the most pressing work stands out, and any task past its due date moves into the Overdue section so nothing slips through the cracks.

Priority & due date
Due date
17 Apr 2026
Priority
Low
Medium
High
Urgent
High priority — colour-coded so it stands out on the board
5

Update a task's status

As work moves along, change a task's status with a quick tap — from a button or menu on the task, no dragging required. Mark it In Progress when someone picks it up, then Completed when it's done. Completed tasks move into the Completed section so the board stays focused on what's still open.

Task completed
Task completed
Restock napkins at front counter
Moved to Completed
Tips

Get the most from the Taskboard

A few ways to keep your operations running smoothly.

Be specific with names
Instead of "Clean up", write "Deep clean espresso machine and rinse group heads". Clear names reduce confusion and back-and-forth.
Use priorities wisely
Save High and Urgent for the items that genuinely need attention first. If everything is urgent, nothing is. Medium is a great default for most tasks.
Set realistic due dates
Give staff enough time to complete tasks between their regular duties. Unrealistic deadlines lead to ignored tasks.
Assign to roles for flexibility
Assigning to a role (e.g. "Barista") instead of a person lets the first available team member pick it up during their shift.
Keep an eye on Overdue
Glance at the Overdue section each day. Anything sitting there has slipped past its due date — a quick way to catch jobs before they pile up.
Use recurring tasks for routine jobs
For regular jobs like weekly deep cleans, set up recurring tasks so they auto-create each week without you needing to remember.
FAQ

Common questions

What's the difference between tasks and checklists?+
Checklists are standardised daily procedures (open/close). Tasks are ad-hoc or recurring operational items that can be assigned to specific staff or roles.
Can tasks recur automatically?+
Yes. Set tasks as daily, weekly, fortnightly, or monthly. They appear automatically on the taskboard when due.

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