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Rostering and staff management for hotels and venues

Front desk, housekeeping, kitchen and bar on one roster, with penalty rates on the wage forecast before you publish. Maintenance requests, daily checklists and timesheets run from the same app your team already carries.

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A neatly made hotel room bed with folded towels

Built for how venues actually run

Every department on one roster

Shifts are colour-coded by role, so reception, housekeeping, kitchen and bar are easy to tell apart on the same week. Multi-venue groups run each site as its own location and see them all from one dashboard.

Penalty rates priced before you publish

Set your Saturday, Sunday, public holiday and evening rates once and the wage forecast applies them live as you build the week. Weekend and late trade are costed before the roster goes out, not discovered on the payslips.

Maintenance that gets seen, not scribbled

A broken tap or a faulty room lock goes in from a phone with a photo, lands with the right managers, and holds its status until it is fixed. Resolved jobs stay on record.

Housekeeping and daily routines on checklists

Opening, closing and room routines run as daily checklists on each staff member’s phone, with submissions recorded per person and per site, so you can see what was done without walking the building.

Also in the box, at no extra cost

  • Daily opening and closing checklists
  • Incident and maintenance logs
  • Cash-ups and reconciliation
  • Stock takes per location
  • Food safety temperature checks
  • Team messaging and shift swaps
  • Leave requests and approvals
  • Staff app on iOS and Android

Paying under the Hospitality or Clubs Award?

Our free guides list the common hourly rates from 1 July 2026, including Saturday, Sunday, public holiday and late-night rates.

Hotel and venue questions, answered

Can different departments share one roster?+
Yes. Shifts are colour-coded by role, so reception, housekeeping, kitchen and bar staff are easy to tell apart on the same week, and you can filter the roster by location. Staff only see their own shifts in the app.
We run more than one venue. How does that work?+
Each venue is a location with its own roster, checklists and records, all managed from one dashboard. Locations are unlimited and included in the price, and staff can be assigned to more than one venue.
How do maintenance requests work?+
Anyone on the team can log a maintenance request from their phone with photos and a priority. The owner and the venue’s managers are notified, the job holds its status until it is resolved, and resolved jobs stay on record.
Does Shiftbreeze handle hospitality penalty rates?+
You set your Saturday, Sunday, public holiday and evening rates once in your pay templates, and the roster shows a live wage cost estimate that applies them as you build the week. The same rates flow through to timesheets.

Run your venue on Shiftbreeze

$5 per active user, per month. 7-day free trial, no credit card required.