Shiftbreeze vs When I Work
When I Work is a large, well-established scheduling product from the United States. For an Australian or New Zealand venue the differences that matter are currency and local fit: When I Work's pricing page lists per-user prices without declaring a currency (we treat them as US dollars below), while Shiftbreeze is built in Australia, bills in Australian dollars, and applies weekend, public holiday and evening penalty rates to wage forecasts. Daily operations (checklists, cash counts, stock takes, incidents) are included in the same app.
| Shiftbreeze | When I Work | |
|---|---|---|
| Price for 10 staff | $50/mo AUD | US$25 to US$80/mo depending on plan |
| Price for 30 staff | $150/mo AUD | US$75 to US$240/mo depending on plan |
| Pricing model | $5 AUD/user, all features included | Essentials US$2.50, Pro US$5, Premium US$8 per user/mo |
| Billing currency | Australian dollars | Not declared on the pricing page; a US product, so treated here as US dollars |
| Rostering & shift swaps | ✓ | ✓ |
| Time clock & timesheets | ✓ | Included on some plans; see When I Work's site |
| Team messaging | ✓ | ✓ |
| Weekend/holiday/evening penalty rates on wage forecasts | ✓ | See When I Work's site |
| Australian & NZ public holidays built in | ✓ | See When I Work's site |
| Daily open/close checklists | ✓ | — |
| Cash counts | ✓ | — |
| Stock takes | ✓ | — |
| Incident & maintenance logs | ✓ | — |
| No lock-in contract | ✓ | See When I Work's site |
When I Work pricing as published at wheniwork.com/pricing, as at September 2026: Essentials US$2.50, Pro US$5 and Premium US$8 per user per month. The page does not declare a currency, so figures are shown here as US dollars, and your bank may apply currency conversion on top. A dash in the table means the feature is not listed on When I Work's published plans, not a claim that it is unavailable; figures and features may change, so check When I Work's site for current details. Shiftbreeze: $5 AUD per active user, per month, all features included.
Priced in the dollars on your bank statement
When I Work's pricing page lists Essentials at US$2.50, Pro at US$5 and Premium at US$8 per user per month without declaring a currency; as a US product, the sensible reading is US dollars, which means the exchange rate and any card conversion fees decide what an Australian venue actually pays each month. Shiftbreeze bills a flat $5 in Australian dollars, so the number on the pricing page is the number on your statement.
Built for how Australia and New Zealand pay staff
Shiftbreeze applies your weekend, public holiday and evening penalty rates to wage forecasts as you roster, ships Australian and New Zealand public holidays built in, and exports hours to Xero or MYOB. When I Work's published plans centre on scheduling, time tracking and messaging; check its site for how it handles Australian penalty rates and public holidays.
Operations live in the same app
At the time of writing, When I Work's published plans focus on scheduling, time and attendance and team messaging. Shiftbreeze bundles the daily ops layer many venues run on paper or separate apps: opening and closing checklists, cash counts, stock takes, store photos, incident and maintenance logs.
Where When I Work is ahead
When I Work is a mature, widely used scheduling product with a scale in the US market that Shiftbreeze does not pretend to match, and that maturity shows in its ecosystem and its integration catalogue built around US payroll and point-of-sale systems. Its Essentials plan at US$2.50 per user per month is also cheaper than Shiftbreeze if straightforward scheduling is all you need.
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