Rosters, progress notes and claiming for NDIS providers
Roster support workers against participants, have every shift end with a progress note on the participant record, keep worker screening and credentials in date, and turn the fortnight into a bulk payment request without retyping a line.
Built around how NDIS delivery actually runs
A note on every shift, by design
Workers are prompted to file your shift report at clock-out. The report lands on the participant record with the shift attached, a coordinator reviews it with one tick, and the participant timeline builds itself.
Claiming from the roster you already built
Shifts price against the NDIS price limits, with cancellations and travel handled by the rules. Export a bulk payment request, import the results file, and email plan managers their invoices.
Worker screening that cannot lapse quietly
NDIS Worker Screening, Worker Orientation Module, Code of Conduct, First Aid and more with expiry dates and role requirements. Workers are reminded at 30, 14 and 7 days, and the roster flags anyone rostered without a required check.
Reportable incidents with the clock running
Incident reports classify NDIS reportable incidents and show the 24 hour and five business day clocks, with the final report due date tracked. Complaints and restrictive practices have their own registers.
Also in the box, at no extra cost
- Timesheets with GPS clock-in and payroll exports to Xero, MYOB and KeyPay
- Leave, availability and shift reminders
- Team messaging and announcements
- Policies with read-and-confirm sign-off
- Incident, complaints and restrictive practice registers
- Client and progress note imports from your current system
- Staff app on iOS and Android plus a web portal for workers
- Family portal with shared reports, budgets and statements
Paying under SCHADS or another care award?
Pay templates ship with SCHADS presets and award rules for minimum engagement, broken shifts, sleepovers and vehicle allowances, and the roster warns as you build. Your rates stay yours: confirm them against your award or agreement once and the roster and timesheets apply them.
NDIS provider questions
Does it produce the NDIS bulk payment request file?
Yes. Supports, travel and cancellation lines are generated from the roster and timesheets, priced against the current limits, and exported in the bulk payment request format. The results file imports back so paid and rejected lines are tracked.
How are plan-managed participants handled?
Plan-managed and self-managed participants are invoiced rather than claimed. Invoices are emailed from Shiftbreeze Care, and funding budgets show what is left on each plan.
Can workers see sensitive participant information?
Only roles you allow. Plan, funding and health details sit behind a separate permission, and every open of a participant record is logged.
Does it know the SCHADS award?
Pay templates ship with SCHADS presets and award rules for minimum engagement, broken shifts, sleepovers and vehicle allowances, and the roster warns as you build. You confirm the rates against your award or agreement.
Run your NDIS team on Shiftbreeze Care
$10 per person per month. 7-day free trial, no credit card required.